●Equipment
If you have questions about specific equipment feel free to call
us to discuss your concerns.
Contemporary Alarms uses only high quality alarm
equipment in our new installations. Most of the equipment we install is not
available to the general public, they are available to licensed alarm
professionals only.
BE WARNED, the equipment we install is compatible with
almost all of the common central station equipment now used in North America
which means that after the initial contract for monitoring with us expires you
can have another alarm professional program the equipment to a new central
station. NOT ALL ALARM COMPANIES USE EQUIPMENT WHICH IS COMPATIBLE WITH OTHER
CENTRAL STATIONS. Make sure you can change alarm companies in the future without
having to change your alarm system equipment.
Depending on the agreement you make with us, after the
initial agreement is completed you will OWN all of the equipment (check the
agreement before you sign for complete details). There are alarm companies
still doing business which DO NOT allow you to keep the equipment if you wish to
change Alarm companies in the future.
●Equipment
and labor warranties
Our standard warranty policy is 90 days labor and 1 year
parts on faulty equipment. Please read the agreement you sign with us for more
details.
●Register your alarm
When you have an alarm system installed the city or town you live in may require
you to register your alarm system. Registration is usually a simple form you
can obtain from your police department. For more information about Alarm system
registration and fines CONTACT YOUR POLICE DEPARTMENT.
●False Alarm Fines
Before we start we would like you to know that
Contemporary Alarms has NEVER charged ANY of its customers for
false alarms.
False alarm
charges are levied by City and Town governments.
There is a lot of confusion and misleading information
given out about False alarm fines and charges. In most Connecticut cities and
towns the problem of sending Police manpower to a false alarm generated by an
alarm system has become overwhelming and very costly. Because of this fact most
cities and towns now require alarm system owners to register their alarm systems
with the police department or town. Most registrations do not cost money and
they are a simple form with your emergency contact and alarm company's phone
number and addresses on them.
Should an alarm be sent to the police or fire department
from your alarm system the city or town will have a way of contacting someone
should they need to about the condition.
In the past some alarm system owners have neglected to have alarm
system problems repaired. Instead simply letting the alarm system trigger false
alarms and police responses. This has led the cities and towns implementing
fines and charges to the alarm system owner for multiple false alarms. Most
cities and towns allow 2 or 3 false alarms( alarms where the police respond not
alarms that happen because you trip it yourself) per year. After that the alarm
system owner is charged BY THE CITY OR TOWN for each additional false alarm.
The fines vary by city and town. If you would like more information about
false alarm fines and charges CALL YOUR POLICE DEPARTMENT.
Again, Contemporary Alarms has
NEVER charged ANY of its customers for false alarms.
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